The COVID-19 pandemic is arguably one of the most defining crises our societies have experienced in the past 50 years, both in terms of the global reach, but also its impact on numerous levels. In a very short time SARS-CoV-2 has created havoc across continents, effectively halting social and economic activities. In such unprecedented times individuals and private and public organisations had to respond with unprecedented measures that had a similarly unprecedented impact. The coronavirus scars will be deeply felt for a long time.
In such a context information and communication technologies had a vital role to play. Social distancing meant that online applications became critical in ensuring the continuity of personal and business services. An online meme asking “who led the digital transformation of your company” having COVID-19 as the chosen answer perfectly captures the urgency with which existing digital services were extended and new ones were rolled out, often in haste. IT managers had to react quickly to a rapidly escalating crisis and come up with innovative solutions to ensure business continuity.
Although everyone is eager to return to “normal”, the post-pandemic 'business as usual' is likely to be different to that individuals and organisations were accustomed to before the pandemic. Understanding the changes that have taken place and their impact in the future is a pressing priority, if we are to thrive in such a turbulent environment. To this end, the IFIP2022 Conference would welcome submissions that aim to offer topical insights in areas of interest.
Such areas may include, but are not limited to:
The above suggested topics are not an exhaustive list and any other topic related to e-business, e-services and e-society are welcome. All methodological approaches (empirical, analytical, conceptual or mixed) that create new insights and make a tangible contribution to theory and practice will be well received.
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